* Why choose Deutscher Design
* What all can I have custom made by Deutscher Design
* I am not sure about ordering any custom made items on-line
* How long does it take
* What if something is not right
* Do you have fabric to choose from
* Can I send my own fabric
* How many yards do I need
* How do I best measure my windows
* Measure for a cornice board
* Cornice Styles
* How do I pay
* How about Shipping & Handling
* What all can I have custom made by Deutscher Design
* I am not sure about ordering any custom made items on-line
* How long does it take
* What if something is not right
* Do you have fabric to choose from
* Can I send my own fabric
* How many yards do I need
* How do I best measure my windows
* Measure for a cornice board
* Cornice Styles
* How do I pay
* How about Shipping & Handling
Why choose Deutscher Design
If you believe in quality German craftsmanship, you will certainly find it here with Deutscher Design
We believe in 100% customer satisfaction and top customer service.
Some time ago we realized that many people believe the quality of a custom made item is only good if sold at a
very expensive price!
However, we at Deutscher Design believe that everyone should have beautiful things for an affordable price.
Consider us your own personal interior designer -
the only difference is that we will be working together "long distance"*
and you will not have to pay the extremely high price
What all can I have custom made by Deutscher Design
- > Custom window treatments
> Custom Cornice boards
> Bedding & Duvet covers
> Pillows & Accessories
> Small upholstery & Upholstered Headboards
I am not sure about ordering any custom made items on-line
- We can certainly understand that ...
It can be a nerving process, especially since you will invest money in one or several items and you really have no
idea what the end product will look like.....
Once again, first and foremost our main goal is 100% customer satisfaction.
We only consider a order to be completed once we know that you are absolutely happy with the final product.
What if something is not right
Before we start working on any order there will be a lengthy e-mail exchange between yourself and Deutscher Design.
We really want to make sure that all of your questions and concerns are answered.
Therefore we actually prefer you asking us a lot of questions - the more the better!
This process will help us >> getting to know you better >> the things you like, what you are trying to re-decorate
or help guide you to find the right style for you .....
We also like when you send us pictures!
Pictures of the room(s) that you are re-decorating.
This can be a tremendous help for us - we can much better assist you when we know what your room looks like
Do you have fabric to choose from
We keep some fabric in stock....
However since there are so many different beautiful fabric variations available we actually prefer not to have
our customers limit themselves by only offering a certain designer or fabric vendor.
We have listed a few on-line fabric vendor links for you.
There are way to many great vendors to list them all on our site – so if you don't see your fabric just let us
know and we will try our best to assist you in finding that certain fabric item that you like so much and while
looking for your fabric we like to make sure that we can find the one that your "wallet" will like also...
Can I send my own fabric
Of course you can use your own fabric.
If you prefer to use your won just let us know so we can make sure that we will adjust the price for your
custom item accordingly.
Also, to be sure that you will send enough fabric for your project check our yardage chart
or simply send us a e- mail and we will have it figured out for you in no time.
How many yards do I need
Please view our " Yardage Chart to help you figure out how much you need for your project
How do I best measure my windows
Please view the "How to ..." page for detailed instructions
Measure for a cornice board
Cornice Styles
See our Cornice style chart
How do I pay
Once we worked out all the details for your custom order we will send you a detailed invoice.
You may choose between Paypal or Google Check out
Both of those will insure your purchase with us.
How about shipping & Delivery
Delivery and Pick up is complimentary within a 10 mile radius of Deutscher Design.
Greater distances will incur additional pick up and delivery charges
Majority of all items ordered will be shipped throughout the USA with FedEx ground.
However, lately we found that various shipping companies frequently change their shipping rates without
notification - therefore we now double check all other available shipping options to make sure that you will get
the best rate available.
We are not responsible for lost, misdirected or undelivered products.
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© 2005-2010 Deutscher Design - All Rights Reserved
Policys, Terms & Conditions are subject to change at any time and without prior notice; therefore, please visit our site on a frequent basis
for the most up-to-date version of our policy. All designs of our site is the sole property of Deutscher Design. All of the material within the site
may not be reproduced without prior written consent by Deutscher Design.
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How long does it take
- Normal lead time is 6 weeks once a custom order, payment and all necessary materials needed to complete a job are received.
However we also believe in making exceptions to the rule, so if you have a deadline that you need to meet just let us know and we will certainly work with you.
Jobs are completed on a first come, first serve basis and will be put on our schedule again once the order is placed and all materials necessary to make the
custom item are received. Until then a completion date can not be guaranteed.
This is subject to change at any time. Upcoming holidays, large jobs, back orders and flaws with fabric may extend lead times.